Shipping policy

Processing Time
Orders ship the same or next business day after purchase. You'll receive a confirmation email once your order ships, including tracking information.

Shipping Times
We ship via USPS Priority Mail, with delivery typically taking 3–5 business days.

Delivery times are estimates and may vary due to carrier delays, weather, or high-demand periods.

Shipping Costs
We currently offer free shipping on all orders within the United States.

Order Tracking
Once your order ships, you'll receive a tracking number by email. If you haven't received tracking within 2 business days, please contact us at info@craftedbright.com.

Damaged or Lost Items
If your order arrives damaged or doesn't arrive at all, contact us within 7 days of the expected delivery date at info@craftedbright.com with photos (if damaged), and we'll arrange a replacement or refund.